Posted by: jmwilsonmga | March 12, 2013

The Happy Team

There are probably thousands of books on managing and leading people. I’ve read many of them, and I’m still no expert.  I am, however, motivated and passionate about being a good manager and leader to my team.

I am the Manager of the Marketing Team at J.M. Wilson. While we are a small group of 3 people, we are a powerful and important component in the engine that drives this corporation. That’s not an exaggeration – we’re kind of a big deal!

Here are a few things that I’ve realized work really well for me and my team, so naturally, I keep doing them!  Pretty common sense stuff, but not always easy to implement.

Kick your Control Freak to the curb – What’s that saying?…”Delegation will set you free”!  No truer words have been spoken. At first it was hard for me to let go of controlling my team, their day-to-day tasks and projects. Once I did, the following points came easily….

Empower and Engage – Our team is part of the big picture – I try to help my associates see how what they do has impact on the overall corporate direction and goal.  I’ve learned what excites them and motivates them to come to work every day – then try to create opportunities for them around those interests.

Ego be Gone – While it sometimes pains me to realize I’m not the smartest cookie in the room, I don’t allow myself to feel threatened by the things my team knows, what they are good at and can teach me.  We are a better team for the combined strengths of all of us!

How do I Love thee?” – Okay, that may sound a bit over the top…..I believe it’s important to show appreciation and let them know their value to me as a Manager, to the team and the company.  A simple “Thank You” or “Great Job” goes a long way.

Have some FUN! – We’ve been dubbed “The Happy Team” by our President, David Wilson.  We’ll take that compliment all day long! Our workdays are a significant chunk of our lives, so why not have some FUN?  We sometimes take 10-15 minutes of a meeting just to play a game for team building or “getting to know you better”.  We’ve done a triathlon relay together, had sushi team lunches, and are planning on incorporating some standing and walking meetings to help us think outside the box.

I learn something new as a manager every day so I don’t profess to be any management guru (even though I’ve read all those books), but I think I’m doing some things right.  The best test for me was recently when I took a two-week vacation. More time out of the office than I’d ever spent in my 22 years at J.M. Wilson!  I left with confidence that my team could handle anything that came their way in my absence. I came back to the office well rested, fairly tan and most importantly to a clean desk and a Happy Team!

Cathy-Baldwin-March-2012About the Author : Cathy Baldwin, Marketing Manager

Cathy has been a member of the J.M. Wilson Team since 1990 and currently serves as the Marketing Manager.  She oversees the marketing team, which provides marketing support for our underwriting teams in commercial transportation, property/casualty, professional liability, personal lines, and surety.  Cathy loves the variety in her position as marketing manager.  She has the opportunity to work with everyone at J.M. Wilson, our agents, and the companies we represent.  In her free time, Cathy loves to work out at CrossFit – AZO.  She also enjoys reading and listening to music – her favorites range from Neil Diamond to Led Zeppelin.

Connect with Cathy on LinkedIn

Disclaimer :  This article is for informational purposes only.  There is no legal advice being suggested or proffered.  The author assumes no responsibility or liability for the actions taken or not taken by the readers based upon such information.  This article is the opinion of the author and is not supported or endorsed by J.M. Wilson.  It should not be relied upon and may contain inaccuracies or content may have changed over time, contact your underwriter for the most current and accurate information.  Any comments or responses are the opinions of their authors.  Content on this site is believed to be covered under Fair Use.

Copyright 2013 J.M. Wilson Corporation


  1. What fun I had being part of “The Happy Team” 🙂 Great read CB!

    • We miss having you on the team Jackie!!!

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